Frequently Asked Questions

Yes! We offer free shipping on all orders within the United States.

Orders are fulfilled within 1–3 business days. Standard delivery takes 4–14 business days depending on the product and your location.

Once your order ships, you'll receive a tracking number via email. You can use this to track your package in real-time.

All returns, refunds, and exchanges are subject to approval and must be requested within 7 days of delivery. Items must be unused and in original packaging.

Email us at hello@tekvyn.com with your order number and reason for return, or fill out the return form on our Returns & Refunds page.

Once we receive the returned item, refunds are processed within 5–10 business days.

We accept all major credit/debit cards (Visa, Mastercard, AMEX), Apple Pay, Google Pay, and Shop Pay.

Absolutely. All transactions are encrypted and processed through Shopify's secure payment gateway. We never store your card details.

No. Every product is hand-curated, quality-checked, and shipped by our team. We stand behind everything we sell.

Our team tests and evaluates each product for quality, design, and utility. Only products that meet our standards make it to the store.

Email us at hello@tekvyn.com. We typically respond within 24 hours.

Currently we ship within the United States. International shipping may be available in the future.